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	<title>Comments on: Next Gen Tech: A Cautionary Tale</title>
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	<link>http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/</link>
	<description>Bridging People &#038; Technology</description>
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		<title>By: brandon</title>
		<link>http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/comment-page-1/#comment-2356</link>
		<dc:creator>brandon</dc:creator>
		<pubDate>Sat, 17 Nov 2007 04:23:15 +0000</pubDate>
		<guid isPermaLink="false">http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/#comment-2356</guid>
		<description>@ peter and shane - I agree with you guys completely on the fact that complexity has gone through the roof... so naturally there will be gaps to fill, bugs to fix, security holes to patch, etc. in every product release (hard or soft) nowadays.  So, I&#039;ll concede the argument on that topic.  

Shane, you raise a very interesting point in how user&#039;s expectations are often molded by the industry... I went through 4 RAZR&#039;s,6 Nokia&#039;s, and 1 random manufacturer (mistake) cell phone models over the course of 3 years and at the moment of owning each of them, I was thrilled.  Maybe it&#039;s the gadget guy in us all, maybe it&#039;s our subconscious trying desperately to protest us from buyer&#039;s remorse, but I really do think we&#039;re conditioned to expect &quot;less than perfect&quot; as you suggest.  I&#039;ll also say that I think this is OK (to a point).  That lack of perfection is what drove Apple to make a phone that breaks the paradigm of how consumers think of cell phones... and it&#039;s what will drive Apple or any other cell maker to create something even better.  

On a lighter note, I got my PS2 this past summer... I&#039;ll say one thing for ultra late adoption, the abundance of $10 games is pretty nice and since you haven&#039;t been primed for the mind-bending graphics of the PS3, it doesn&#039;t feel like buying 2 year old games.  Picking one up for under $150 is pretty nice too.</description>
		<content:encoded><![CDATA[<p>@ peter and shane &#8211; I agree with you guys completely on the fact that complexity has gone through the roof&#8230; so naturally there will be gaps to fill, bugs to fix, security holes to patch, etc. in every product release (hard or soft) nowadays.  So, I&#8217;ll concede the argument on that topic.  </p>
<p>Shane, you raise a very interesting point in how user&#8217;s expectations are often molded by the industry&#8230; I went through 4 RAZR&#8217;s,6 Nokia&#8217;s, and 1 random manufacturer (mistake) cell phone models over the course of 3 years and at the moment of owning each of them, I was thrilled.  Maybe it&#8217;s the gadget guy in us all, maybe it&#8217;s our subconscious trying desperately to protest us from buyer&#8217;s remorse, but I really do think we&#8217;re conditioned to expect &#8220;less than perfect&#8221; as you suggest.  I&#8217;ll also say that I think this is OK (to a point).  That lack of perfection is what drove Apple to make a phone that breaks the paradigm of how consumers think of cell phones&#8230; and it&#8217;s what will drive Apple or any other cell maker to create something even better.  </p>
<p>On a lighter note, I got my PS2 this past summer&#8230; I&#8217;ll say one thing for ultra late adoption, the abundance of $10 games is pretty nice and since you haven&#8217;t been primed for the mind-bending graphics of the PS3, it doesn&#8217;t feel like buying 2 year old games.  Picking one up for under $150 is pretty nice too.</p>
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		<title>By: brandon</title>
		<link>http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/comment-page-1/#comment-2354</link>
		<dc:creator>brandon</dc:creator>
		<pubDate>Sat, 17 Nov 2007 04:08:18 +0000</pubDate>
		<guid isPermaLink="false">http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/#comment-2354</guid>
		<description>@alice: The truth is that I&#039;ve never been an early adopter either... but my old phone (a RAZR) was on it&#039;s last legs and being that I was already saddled with AT&amp;T, I decided to make lemonade out of what looks like a truckful of lemons.  Plus, the early buyer credit bought me all the extra accessories that I&#039;d wanted for just a little bit more than if I&#039;d bought any of the other smart phones in their lineup.  And what&#039;s more, I feel like the iPhone has bridged a huge gap in the evolution of cell phone user interaction from clumsy-but-workable interfaces to beautiful, fun, easy to user interfaces.

So, this early adopter thing has been an adventure for me... but it&#039;s actually been kinda exciting just because of all the buzz surrounding the product.  I can literally draw emotional responses from people just by pulling it out of my pocket in an elevator...  which is weird... and slightly disturbing... but kinda cool nonetheless.  Anyways, I&#039;m happy to do your beta testing for ya :)</description>
		<content:encoded><![CDATA[<p>@alice: The truth is that I&#8217;ve never been an early adopter either&#8230; but my old phone (a RAZR) was on it&#8217;s last legs and being that I was already saddled with AT&#038;T, I decided to make lemonade out of what looks like a truckful of lemons.  Plus, the early buyer credit bought me all the extra accessories that I&#8217;d wanted for just a little bit more than if I&#8217;d bought any of the other smart phones in their lineup.  And what&#8217;s more, I feel like the iPhone has bridged a huge gap in the evolution of cell phone user interaction from clumsy-but-workable interfaces to beautiful, fun, easy to user interfaces.</p>
<p>So, this early adopter thing has been an adventure for me&#8230; but it&#8217;s actually been kinda exciting just because of all the buzz surrounding the product.  I can literally draw emotional responses from people just by pulling it out of my pocket in an elevator&#8230;  which is weird&#8230; and slightly disturbing&#8230; but kinda cool nonetheless.  Anyways, I&#8217;m happy to do your beta testing for ya <img src='http://blog.shaneandpeter.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Brandon</title>
		<link>http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/comment-page-1/#comment-2350</link>
		<dc:creator>Brandon</dc:creator>
		<pubDate>Sat, 17 Nov 2007 02:16:29 +0000</pubDate>
		<guid isPermaLink="false">http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/#comment-2350</guid>
		<description>@susan: So sad to hear about the first 360 - you must really have enjoyed the first one though to warrant making the upgrade when the first one conked out.  Funny thing is that my experience with the iPhone is much the same; which is to say that if it did quit, and for some strange reason Apple didn&#039;t back it, I&#039;d probably pick another one up just because I love using it so much.  The Q was a runner up though in my hunt for a smart phone, so best of luck to ya with it :)</description>
		<content:encoded><![CDATA[<p>@susan: So sad to hear about the first 360 &#8211; you must really have enjoyed the first one though to warrant making the upgrade when the first one conked out.  Funny thing is that my experience with the iPhone is much the same; which is to say that if it did quit, and for some strange reason Apple didn&#8217;t back it, I&#8217;d probably pick another one up just because I love using it so much.  The Q was a runner up though in my hunt for a smart phone, so best of luck to ya with it <img src='http://blog.shaneandpeter.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: shane</title>
		<link>http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/comment-page-1/#comment-2328</link>
		<dc:creator>shane</dc:creator>
		<pubDate>Fri, 16 Nov 2007 16:37:35 +0000</pubDate>
		<guid isPermaLink="false">http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/#comment-2328</guid>
		<description>I have to agree with Peter (and disagree with you brandon, though you pose an interesting question). The level of complexity today in my iPhone outstripps the complexity of my first IMB by 1000x. After all, my dad and I were wonder how we could ever need more than 15MB of ram. Shows what we knew.

The interesting question is the user&#039;s tolerance level. 

Is it changing? Are we learning to accept that all our electronics will be buggy or break? After all, none of us ever expect the hamburger to look as good as the one in the picture. We have had our expectation molded by the industry.

@Susan - I am so stoked- I finally bought a PS2! (clearly not an early video game adopter) I&#039;ve always wondered why people buy a game system early since it takes time for them to come out with good games. That said, if no one did it they wouldn&#039;t have the games, so my sincere thanks!

@Alice - Welcome to our blog! (hi) Thrilled to be your beta tester. I &quot;played&quot; beta tester for the ford focus svt, not realizing you NEVER buy the first year of a new model. I knew the name of each and every person in the ford service department. Good think I lived 4 blocks from the dealership back then. Now he has had all his kinks worked out and ducer (his name) is in prime shape. hmmm never thought of this - are car years about like dog years? That would make my car 36.</description>
		<content:encoded><![CDATA[<p>I have to agree with Peter (and disagree with you brandon, though you pose an interesting question). The level of complexity today in my iPhone outstripps the complexity of my first IMB by 1000x. After all, my dad and I were wonder how we could ever need more than 15MB of ram. Shows what we knew.</p>
<p>The interesting question is the user&#8217;s tolerance level. </p>
<p>Is it changing? Are we learning to accept that all our electronics will be buggy or break? After all, none of us ever expect the hamburger to look as good as the one in the picture. We have had our expectation molded by the industry.</p>
<p>@Susan &#8211; I am so stoked- I finally bought a PS2! (clearly not an early video game adopter) I&#8217;ve always wondered why people buy a game system early since it takes time for them to come out with good games. That said, if no one did it they wouldn&#8217;t have the games, so my sincere thanks!</p>
<p>@Alice &#8211; Welcome to our blog! (hi) Thrilled to be your beta tester. I &#8220;played&#8221; beta tester for the ford focus svt, not realizing you NEVER buy the first year of a new model. I knew the name of each and every person in the ford service department. Good think I lived 4 blocks from the dealership back then. Now he has had all his kinks worked out and ducer (his name) is in prime shape. hmmm never thought of this &#8211; are car years about like dog years? That would make my car 36.</p>
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		<title>By: Peter</title>
		<link>http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/comment-page-1/#comment-2313</link>
		<dc:creator>Peter</dc:creator>
		<pubDate>Fri, 16 Nov 2007 09:39:43 +0000</pubDate>
		<guid isPermaLink="false">http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/#comment-2313</guid>
		<description>Honestly though, I am stunned by how flawless my iphone has worked for the last 3 months (all though as of 5 days ago it started randomly freezing).

I don&#039;t agree that testing has lessened.  I believe complexity has increased.

Testing is not trivial.  It&#039;s difficult.  How often has a client been the one to report a css bug in your code?  Considering how often we miss that kind of bug, isn&#039;t it miraculous that apple was able to build a pocket sized computer with a truely innovative interface?

I see the iphone as a mini computer.  I dont think my laptop could fare any better if it was subjected to the challenges my phone has been through.</description>
		<content:encoded><![CDATA[<p>Honestly though, I am stunned by how flawless my iphone has worked for the last 3 months (all though as of 5 days ago it started randomly freezing).</p>
<p>I don&#8217;t agree that testing has lessened.  I believe complexity has increased.</p>
<p>Testing is not trivial.  It&#8217;s difficult.  How often has a client been the one to report a css bug in your code?  Considering how often we miss that kind of bug, isn&#8217;t it miraculous that apple was able to build a pocket sized computer with a truely innovative interface?</p>
<p>I see the iphone as a mini computer.  I dont think my laptop could fare any better if it was subjected to the challenges my phone has been through.</p>
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		<title>By: alice</title>
		<link>http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/comment-page-1/#comment-2301</link>
		<dc:creator>alice</dc:creator>
		<pubDate>Fri, 16 Nov 2007 05:03:45 +0000</pubDate>
		<guid isPermaLink="false">http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/#comment-2301</guid>
		<description>Short answer: not much. I&#039;m generally not an early adopter, and so I let you all do my beta-testing for me. :) I think it&#039;s also related to the fact that I like being able to tinker - getting something that I&#039;ll almost *have* to take in to a shop to get repaired is really unappealing, whereas is it&#039;s an older model, there&#039;s more information out there about how I can tweak it without having to figure it all out as I go. So, it&#039;s not like I&#039;m chomping at the bit over the new stuff; the lack of QA is one of the fundamental pieces of the item to me.</description>
		<content:encoded><![CDATA[<p>Short answer: not much. I&#8217;m generally not an early adopter, and so I let you all do my beta-testing for me. <img src='http://blog.shaneandpeter.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  I think it&#8217;s also related to the fact that I like being able to tinker &#8211; getting something that I&#8217;ll almost *have* to take in to a shop to get repaired is really unappealing, whereas is it&#8217;s an older model, there&#8217;s more information out there about how I can tweak it without having to figure it all out as I go. So, it&#8217;s not like I&#8217;m chomping at the bit over the new stuff; the lack of QA is one of the fundamental pieces of the item to me.</p>
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		<title>By: Susan</title>
		<link>http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/comment-page-1/#comment-2288</link>
		<dc:creator>Susan</dc:creator>
		<pubDate>Thu, 15 Nov 2007 23:24:59 +0000</pubDate>
		<guid isPermaLink="false">http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/#comment-2288</guid>
		<description>This makes me glad I ordered a Motorola Q yesterday. &#039;Course, AT&amp;T&#039;s coverage positively blows where I am anyway.

Not that this is some kind of &quot;Hah, I knew better&quot; note. You&#039;re looking at the girl who bought a 360 at launch and got the red ring of dead a few months ago. I&#039;m such an addict I didn&#039;t wait for Microsoft to replace it for me...I went out and got a 360 Elite instead.

Right. So I spent $499 an a unit that died a year and a half later, and then did it again for a nicer unit. Go figure.</description>
		<content:encoded><![CDATA[<p>This makes me glad I ordered a Motorola Q yesterday. &#8216;Course, AT&amp;T&#8217;s coverage positively blows where I am anyway.</p>
<p>Not that this is some kind of &#8220;Hah, I knew better&#8221; note. You&#8217;re looking at the girl who bought a 360 at launch and got the red ring of dead a few months ago. I&#8217;m such an addict I didn&#8217;t wait for Microsoft to replace it for me&#8230;I went out and got a 360 Elite instead.</p>
<p>Right. So I spent $499 an a unit that died a year and a half later, and then did it again for a nicer unit. Go figure.</p>
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		<title>By: Seduction and Relationships &#187; Blog Archive &#187; Next Gen Tech: A Cautionary Tale</title>
		<link>http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/comment-page-1/#comment-2276</link>
		<dc:creator>Seduction and Relationships &#187; Blog Archive &#187; Next Gen Tech: A Cautionary Tale</dc:creator>
		<pubDate>Thu, 15 Nov 2007 16:29:32 +0000</pubDate>
		<guid isPermaLink="false">http://blog.shaneandpeter.com/2007/11/15/next-gen-tech-a-cautionary-tale/#comment-2276</guid>
		<description>[...] You can read the rest of this blog post by going to the original source, here [...]</description>
		<content:encoded><![CDATA[<p>[...] You can read the rest of this blog post by going to the original source, here [...]</p>
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