Archive for December, 2007

I started climbing again today. Sitting on the ground stretching, my climbing shoes and my chalk bag at my side, I watched a few people prepare for their ascent. On goes the harness, then the rope gets looped in and tied off in some crazy fancy eight knot that should save your life as you plunge into the abyss. Your buddy checks you. Each buckle gets reviewed, your knot is inspected. Chalk bag, check. Additional cams, clips, check. You approach the wall.
“Is the Belay on?”
“Belaying”, replies your buddy, pulling snuggly on the rope to confirm tension.
“Climbing”, you state. But you don’t grab stone yet.
“Climb on.” Ok, it’s time to begin the ascent.
For a lot of beginning climbers, this routine feels ridiculous and a hindrance. Each step is choreographed, an intricate dance of preparation. That ritual of communication was truly annoying to me until I got dropped 18 feet on my ass. Turn out my buddy was busy with a different ritual, introducing himself to the belayer next to him (and a might beautiful belayer she was).
The point: if you have a business team, do you have a communication ritual? How about with your clients? Is consistent and reliable or are you about to get dropped on your ass?
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